Return Policy:
REPLACEMENTS AND REFUNDS:
At Javvy, your satisfaction is our top priority. If you’re not completely satisfied with your order, we offer a 100% money-back guarantee within 30 days of delivery. Email us at support@javvycoffee.com to let us know and our team will help you out!If it's not your first order and you've experienced an issue please reach out to our team at support@javvycoffee.com and they will help get things sorted.LOST ORDERS/DAMAGED ORDERS:
If your tracking shows as delivered, but you can't find your package we recommend doing the following:
Give it a little extra time! Many times carriers accidentally mark as delivered when the package is still in transit, in these instances the package usually gets delivered in 1-3 days.Be sure to check all possible locations of delivery around your address.Reach out to your local post office.If you still have been unsuccessful in getting your package after 7 days of the tracking information showing as delivered, please reach out to us at support@javvycoffee.com our team will be more than happy to help!
RECEIVED THE WRONG PRODUCT:
If something isn't quite right with your order please reach out to us at support@javvycoffee.com and our team will help you out!We ask that you reach out within 15 days of receiving your order to receive a reshipment, so make sure to unpack your Javvy as soon as you get it!RETURN SHIPPING:
You will be responsible for paying for the shipping costs associated with your return.PLEASE NOTE: All returns must be approved by our customer service department; refunds will not be provided for items returned to this address without approval. There are no exceptions.RETURN ADDRESS
504 Westport Parkway, Suite 100
Haslet, TX 76177
US
CONTACT US:
You can contact our support team by emailing us at support@javvycoffee.com!
About us:
At Javvy, we are setting a new standard for café favorites by reimagining the drinks people buy every day in a better-for-you way. We prove that quality ingredients, crave-able flavors, and convenience can exist without compromise.
Wildly Refreshing:
Discover a new way to enjoy you café favorites with our best-selling Protein Coffee, Protein Refreshers, Protein Creamer, and Coffee Concentrate.
Always Flavorful:
Crafted with better-for-you ingredients, our beverages deliver guilt-free indulgence, offering crave-able flavors without compromise.
Incredibly Convenient:
Enjoy café-quality beverages at home. Make your café favorite in seconds and effortlessly customize your perfect glass.
